Back to Top

Reviews

Read our past reviews from happy customers!

When looking for a professional electrician for your home, go with a company with a good reputation among residents in the local community—choose Master Electrical Service! Proudly serving all of Northern Utah since 1954, we are the premier electrician for countless homeowners in the area. Our decades in the business are a testament to the quality of work and customer service we provide. But if you want more information about our team and what makes us the best for your home, read the reviews of our past customers. We’re confident that their stories and testimonials can help put your mind at ease. Our team looks forward to serving you!

Have we recently performed an electrical job for you? Let us know what you think about us. Your feedback is vital to the growth of our company.

Leave a Review

Write a Review

Cancel
    Please select your rating.
  • Please enter a name for display.
  • Please write a quote.
  • Please enter your city name.
  • Please select your state.
  • Please enter your review.
  • Amazing!!!

    Amazing!!!! Can not understand why the 4.9 rather than 5.0 Google rating!!!?? Some people are just never happy! Master Electrical Service is bookmarked for life! 

    - Tom U.

  • We appreciate your service and our new alarms, thanks.
    We had a fire alarm go off last night for no reason. So I called Master Electrical service and asked for a tech to come & and inspect our alarms. They set up an appointment for this afternoon my alarm was a year out over warranty they replaced them and now we are good for another three years and the new alarms not only ring they also tell you what the alarm is for ie fire, co2 carbon monoxide etc. we appreciate your service and our new alarms, thanks.

    - Kent B.

  • I'll be using Master Electrical for future service needs.
    Efficient friendly service and they were able to solve a problem we've had for some time. I'll be using Master Electrical for future service needs. Thanks!

    - Michelle H.

  • Great service and very friendly!
    We had a tree branch take out our power lines and they worked so hard to get us connected again. Great service and very friendly!

    - Justin P.

  • The servicemen who came to our home were polite and professional all the way.
    The problem was solved quickly, efficiently and for a very reasonable price. The servicemen who came to our home were polite and professional all the way. The next time I need electrical service, I'll be calling Master Electrical Service back.

    - Cheryl P.

  • Brandon was our tech he was friendly and courteous.
    Brandon has been absolutely amazing, my landlord decided to have our electrical boxes replaced and Brandon was our tech he was friendly and courteous and I will recommend you're company to anyone who may need a great electrician!

    - Megan M.

  • Very well priced and on time.
    The electrician that came was very friendly and efficient. Very well priced and on time. I would recommend them to everyone!!

    - Amber J.

  • Master electrical service a company that values its employees.
    As an employee of master electrical services. I have experienced the benefits of excellence from my coworkers. Working here is awesome and the training is amazing. Every day I'm challenging my abilities and perfecting my skills. And when I enter a home I know that my customers will be satisfied with my service. Master electrical service a company that values its employees.

    - Drake A.

  • Friendly and explained things to make sure that I understood.

    JD was our electrician and not only was he courteous and thorough he was also very informative. Also, he was friendly and explained things to make sure that I understood. We were also thankful that the company was able to work with us with little notice. We would definitely recommend Master electrical. Thanks!

    - Jordon K.

  • You guys are the best.
    Thanks for everything. Awesome customer service. You guys are the best.

    - Grant R.

  • You will be my first call for any future electrical problems.
    Had Jon out this morning and he identified and fixed my GFI problem very quickly. He was just great. Definitely, recommend your services. You will be my first call for any future electrical problems.

    - Barbara F.

  • THANK YOU, Master Electrical! You rock!
    On a Friday evening, half of the power went out in my house. An on-call technician from Master Electrical returned my call, asked me several questions, then instructed me to call the power company, as he thought this would be their issue. He even said that he would call it in for me if need be. Then asked that I call him back so he could be sure I was taken care of for the night. Sure enough, the power company responded, determined the problem initiated from the transformer and provided a temporary fix until a crew could come out over the weekend. Had it not been the honest, reliable company that Master Electrical is, I could have been charged an exorbitant call out fee from an unethical, dishonest company! THANK YOU, Master Electrical! You rock! I will always call you for any of my electrical needs!

    - JoEllen Wayment

  • It wasn’t the first job we’ve hired them for and won't be the last!
    Master Electrical did an excellent job for us during our FatCats Provo remodel. It wasn’t the first job we’ve hired them for and won't be the last!

    - Llyod S.

  • These guys got their stuff together and I would happily recommend them to anyone.
    We had 6 homes without power because the wind and my huge tree took out the main power pole. It tore the electric service lines from 4 of them. These guys showed up in force and put the houses back together before Rocky Mountain Power arrived. They brought the houses up to code in a matter of hours and we're very concerned about doing high-quality first-class work at a more than the reasonable price in an emergency situation. These guys got their stuff together and I would happily recommend them to anyone.

    - Marilinda H.

  • Fast, professional service with multiple options to complete the repairs.
    Brandon serviced our house today to fix some items on a home inspection required to sell our house. Fast, professional service with multiple options to complete the repairs; I knew exactly what the cost would be prior to the repairs being conducted.

    - Chad W.

  • We always call Master Electric for our electric work.
    Excellent service. Dependable, Very courteous. Steve is excellent -- thorough, helpful, careful and good natured! JD is excellent also! We always call Master Electric for our electric work.

    - Nancy P.

  • He came out fast to give me a bid and I hired him in the spot.
    Kevin was great! He came out fast to give me a bid and I hired him in the spot, he did the work in a couple of hours that same day! Prices seemed reasonable as well! Thanks!

    - Patsy L.

  • It was a great experience and will recommend you guys to everyone.
    The technician called 45 minutes ahead and he was on his way. He was on time got right to work after giving me a quote. Very professional. He explained what he did and what recommendations he had for future work. It was a great experience and will recommend you guys to everyone.

    - Cory E.

  • They are extremely professional and take pride in their work.
    Kevin and Brett are wonderful to work with. We decided to install an internet hookup in our home office and went with Master Electrical Service to do the job. Kevin was on time, friendly and efficient. He brought shoe covers and put them on before walking on our carpets. He installed the outlet and then took the time to make sure we had our internet hooked up correctly which was above and beyond. I would definitely recommend Master Electrical Service. They are extremely professional and take pride in their work.

    - Mary S.

  • Everyone at Master is professional and does excellent work.

    Trevor came out on time and worked extremely hard for the entire time he was at my house. He went above and beyond expectations to make everything right. He did an excellent job and I highly recommend Master Electrical. 
    I’ve also had the opportunity to work with JD. Again, everyone at Master is professional and does excellent work.
    Thanks, guys.

    - Rich S.

  • His quote was about $1000 less, and clearly backed behind way more industry knowledge than his peers.

    From start to finish JD was a pro.

    The goal was to get a lot more power into my garage. My electrical situation only afforded enough power to run one power tool, otherwise, I would trip the breaker and have to go up two floors (where my box was) to turn it back on.

    Before JD I had two other companies come and give me quotes. Both said my only solution was to tap into the circuit box on my third floor. Which is a townhome and a strict HOA meant that extensive work had to be done to take it down through the middle of my home rather than the exterior.

    [insert hero music] Then JD Casperson came by. I explained what the other companies said, and what they had quoted me. He then asked me to open my garage so he could take a look around the home. He found a box, with the direct line into my home...right outside the garage. He said he could simply tap into that, put a box on the other side of the wall, and run conduit pipe to my different electrical needs.

    His quote was about $1000 less, and clearly backed behind way more industry knowledge than his peers.

    When installing the guy was a wizard with a bending pipe. The stuff looks like it was forged for my garage. Not only that but he was fast.

    In the end, he reminded me about a coupon that saved me an additional $100.

    Outstanding service and skills. Thanks, JD, if I need anything done in the future there isn't any other electricians in Utah as far as I'm concerned.

    10/10 and 5 stars.

    - Jordon G.

  • Masters solved the problem and we are so grateful for their extremely professional and polite staff!

    After 14 months of dealing with a "new" furnace not working right, we were told by the company that installed it that we needed to get an electrician to fix our house ground because it was too low, causing the furnace issues. Interesting that we had zero issues with any other electronic appliances. The Master electricians did a very thorough inspection of our house electrical system and found nothing amiss. They looked at the furnace and ended up adding a 2nd ground wire to it, as well as fixing the one it had. After testing, the furnace ground was to specs. Go figure. I'm sincerely hoping the furnace rep will kindly reimburse us for repairs done to the brand new furnace that they installed and/or wired poorly. Regardless, Masters solved the problem and we are so grateful for their extremely professional and polite staff! I recommend them 100%! Oh, and the immediate follow-up emails are great!

    - Sabra B.

  • He answered all of my client's questions and was super patient with us even when we locked him out on accident.
    I am a real estate agent and I had a home that I needed an electrician to come to look at a breaker box. I could not find anyone willing to come to make sure it was working properly. I was then referred to JD at Master Electrical, he was absolutely amazing. Got me on his schedule quick and did the required repairs right then and did not reschedule us. He answered all of my client's questions and was super patient with us even when we locked him out on accident. They even have access to our key boxes which makes things even easier with our crazy schedules. I will definitely be using them again.

    - Laurie P.

  • Master electrical will be my go-to for all future needs period.
    Brett is one of a kind gentleman and contractor. I was in a pinch on a weekend to fix my own electrical mistake and he went over and beyond what anyone else would ever do. Master electrical will be my go-to for all future needs period.
    In all my years as a homeowner and construction worker, I have never met or dealt with a contractor as wonderful as this gentleman.

    - Shellie D.

  • They are the only electricians I have trusted, both personally and professionally, for more than 10 years.
    There aren't enough stars to express my satisfaction with Master Electrical and their electrician Lance Zobell. They are the only electricians I have trusted, both personally and professionally, for more than 10 years. Thank you for your exceptional work and service.

    - Kim N.

  • Master Electrical Services will get any electrical jobs I have in the future.
    Ryan was incredibly professional and polite. I asked him to install 3 LED lights in my garage and without hesitation, his coworker had them up within 30 min. Much appreciated. He also spent a few extra minutes and gave me a quote to do my basement. Master Electrical Services will get any electrical jobs I have in the future. Ryan deserves all the credit a company is only as strong as the people they send to the customer and Master Electrical Services have a good one.

    - Michael H.

  • If I need electrical service again it will be Master electrical service.
    We were in need of some electrical troubleshooting at our home, one circuit had lost power (not all at once, lights flickered, weeks later lights out for a while then back on, finally lights out for good). Called Master and set up an appointment. Cameron and Branson showed up on time, explained potential max costs. Within 1/2 hour the problem was fixed. They showed me the problem (a neutral wire in the panel had cracked and over time arced, burnt, and broke). Prior to Master arriving, I had removed switch plates, bathroom fixtures, fan covers, on the dead circuit. I left them all exposed. Cameron and Branson replaced the plates, fixtures, etc.. I was charged the tier 1 level and was very pleased with their knowledge and friendly service-oriented attitude. If I need electrical service again it will be Master electrical service.

    - Mark M.

  • Very Very Happy.
    They are honest trustworthy on time and you know what your paying for before they even start no hidden charges or don't you remember we talked about that I would totally recommend them to anyone I heard anywhere that could benefit from their services  and their techs are way nice and tell you what they are doing in simple people language} Very Very Happy.

    - Laura L.

  • He was willing to go out of his way to be less invasive so the ultimate project would be better (no future squeaky floor.)
    We have had Trevor come do work for us several times and been very happy. We feel he goes above and beyond to avoid making extra holes or cuts and to keep the finished product clean looking. He was here this week doing some rough electrical on our kitchen remodel. I was under the understanding he would have to cut a narrow trench in the floor to pull wire across the room. I came around the corner to find his long legs sticking out of a small hole under where a cabinet would be. I was amazed the upper half of his body would fit in the hole! He was willing to go out of his way to be less invasive so the ultimate project would be better (no future squeaky floor.) Thank you Master Electric and Trevor!

    - Julie W.

  • I would recommend them to do other repair work.
    Michael did a good job for me. Showed up on time and kept me posted as to when he would arrive. I would recommend them to do other repair work.

    - Kevin O.

  • I offered to pay for the time I bothered them in the middle of the night, they would not accept payment for the phone call and said, “we appreciate you.”
    We had an issue with a breaker the night before a major national holiday. Master Electric was AMAZING! They took my call at midnight and was willing to come out first thing in the morning of the holiday. They offered options to try to save us money. We were able to finally figure out the issue without having to have them come out, and I offered to pay for the time I bothered them in the middle of the night, they would not accept payment for the phone call and said, “we appreciate you.” Great experience!!

    - Jenny R.

  • Awesome company with helpful and friendly staff.
    We had absolutely amazing customer service with this company! At MIDNIGHT the night before a major holiday, a breaker tripped in our house and we could not get it back on. We called them and began setting up an appointment for that evening when we found the source of the problem and fixed it our self. We offered to pay them anyway for bothering them so late but they refused. Awesome company with helpful and friendly staff.

    - Chelsie S.